Image credit The customer experience is the king of everything when it comes to sales. You already know it needs to be superior within your organization, but knowing it and executing it are two totally different things. Poor customer experience will...
Tag - omnichannel
Now that we’re in the throes of the 21st century, customer expectations are changing. We’ve always known that customers wanted a friendly and efficient service. But developments in technology are actually increasing customer expectations. It’s not...
